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How does it work?

WHY THE ORGANIC BUTLER & HOW DOES IT WORK?

The Organic Butler exists to provide a full suite of services to you and your family, to help you achieve your organic-eating goals whilst saving you precious time and resources.

We select the best organic fresh fruit and vegetables from local organic farms and top it up with produce from the local organic wholesale market. We guarantee the freshest quality seasonal produce because we deliver it to you as quickly as possible.

We know you want produce and wholefood products that are:

– Seasonal
– Organic
– Grown by local and Australian farmers
– Free from chemicals and additives
– Suitable for allergies, intolerances, and other dietary requirements

And that is exactly what our butler service provides – peace of mind, knowing that we’ve read all the ingredients lists and food labels, and checked all the organic certifications on your behalf.

Each order is hand-packed by one of our experienced butlers and we promise to only choose produce that we will feed our own families.

We curate the finest wholefoods and specialty products by taking each product through a strict selection process according to the cornerstones of our service philosophy, which are: Ethics, Sustainability, Quality and Value.

THE ORDERING PROCESS

Order when you like – no locked in contracts.

OR
You can set up an automatic recurring order – and pause when you like.

– Tell us what produce you do not want to receive in your value box (no waste!)
– Select your own individual produce and let us know if you’d prefer a sub or credit in case any of your items are unavailable.
– Bulk goods – for those of you who want to order a large amount of produce/pantry items.
– Ask the Butler – have a product you really love? Let us know and we’ll stock it for you.

We speak to our local farmers and find out what is coming into season, what is no longer in season, and what is good value for that particular week.
We put up our farmers market report on the website, and then send an email to you detailing all the latest specials, new products we have, and our weekly blog with industry information, a recipe, or new products being released.

If your delivery day is Tuesday or Wednesday your order must be placed by the previous Sunday at 9pm. If your delivery day is Thursday, Friday or Saturday, your order must be placed by the previous Wednesday at 9pm. Check our delivery page for further information, and to find out what your delivery day is for your suburb!

Depending on your location, your order will be delivered on a fixed day between Tuesday and Saturday each week. Once we have your order, our valet will ensure your address is added to the delivery system and your order will be packed and delivered. *If there is a public holiday during the week, your delivery day may be affected – we will make sure this information is updated on the website.

SUPPORTING OUR COMMUNITY

We are dedicated to our community and have big dreams to build a thriving group that advocates for all the things we believe in.

These are the other parts of our service you can expect:

Ask the community

Perhaps there’s a fruit or vegetable you’re not sure how to use, or you would like to expand your recipe book by exchanging recipes with others. Our online community is the perfect place to learn and exchange ideas and information!

Fundraising for your local community

Ask your school/club for their TOB fundraising code so that every time you place an order, they collect a fundraising percentage from your order.

The butlers do the research, so you don’t have to

We’ll send the latest information conveniently to your inbox every week. Trust assured. We look forward to looking after you and your family!

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